At Heather Journeys, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make purchases.

• Account Information: Login credentials if you create an account with us.

• Usage Data: IP address, browser type, pages visited, and other analytics data to improve our website and services.

• Marketing Data: Preferences, subscriptions, and engagement with our promotional emails.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process orders and provide customer support.

• To send updates, promotional offers, and newsletters (if you have opted in).

• To improve our website, products, and services.

• To comply with legal obligations and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies assisting with shipping, payment processing, or marketing campaigns.

• Legal Authorities: If required by law, to protect our rights, or respond to legal claims.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver relevant marketing content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out of Marketing Emails: If you no longer wish to receive marketing communications, you can:

  1. Click the unsubscribe link at the bottom of any promotional email.

  2. Email us directly at [email protected] with the subject line “Unsubscribe.”

Please allow up to 10 business days for your opt-out request to be processed.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version. We encourage you to review this page periodically for updates.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Heather Journeys
Email: [email protected]